Claim evidence for quote accuracy
Office Chair Spare Parts Claim Evidence Checklist for Distributors
Good evidence lets SaiguTechs identify the correct replacement part and quote bulk replenishment without wasting time on unclear photos or missing model details.
This checklist is for distributors and importers who need factory-backed spare-parts support for dealer service networks and repeat office chair orders.
B2B only: this evidence route is for bulk replacement parts, dealer service stock and repeat order planning, not single-chair retail support.
Evidence SaiguTechs needs before quoting
| Evidence | Required details | Quote impact |
|---|---|---|
| Chair identity | Target model, SKU, reference photos, color, version, order number and batch code. | Confirms the right compatible spare part. |
| Part identity | Part code, close-up photos, damaged or missing area photos and affected quantity. | Reduces wrong-part replacement risk. |
| Bulk intent | Sample quantity, first bulk quantity, replenishment frequency and dealer market. | Shows whether this is a qualified B2B inquiry. |
| Export file | Buyer country, destination port or warehouse, FOB/EXW, Payment Terms, PI details and delivery schedule. | Turns evidence into a quotation and shipment plan. |
Evidence package by issue type
Missing parts
- Accessory bag photo
- Assembly step photo
- Part code and quantity
Damaged parts
- Close-up and full chair photo
- Carton label or carton mark
- Batch and shipment details
Function issues
- Short function video
- Installation status
- Model and version notes
Related B2B spare-parts workflows
Dealer claim summaryClaim tracking sheetReplacement approval workflowMissing parts claim processReplacement screw kit supportFactory product catalog
Send evidence for a bulk replacement quote
Send model, reference photos, part code, claim reason, affected quantity, sample quantity, first bulk quantity, buyer country, destination port or warehouse, FOB/EXW preference, Payment Terms, PI details, OEM/ODM packing and delivery schedule.
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Email: saigu358@gmail.com