Office Chair Footrest Slide Issue Report Form for Distributors

Use this page when a distributor or importer reports a footrest slide issue and wants the factory to connect the evidence with spare parts, service stock, repeat orders or a new bulk quotation. This is a B2B inquiry route, not a single-piece retail purchase page.

Evidence and quote-ready fields

  • Issue symptom: rail jam, cannot extend, cannot retract, loose bracket, missing screw or abnormal noise.
  • Target model, SKU, batch code, carton label, photos, short video and affected quantity.
  • Sample quantity, first bulk quantity and expected repeat order quantity.
  • Buyer country, destination port or warehouse, service-stock urgency and delivery schedule.
  • FOB/EXW basis, Payment Terms request and Proforma Invoice company details.
  • OEM/ODM packing, carton mark, barcode, accessory bag and spare-parts label requirements.

Factory action path

SaiguTechs can review whether the case needs diagnosis, replacement rail, screw kit, accessory bag update, service stock or a PI for the next bulk order. Complete fields reduce back-and-forth and help avoid retail-style support replies.

Send the B2B issue file

WhatsApp footrest issue + PI | Email issue evidence | Contact form

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