Distributor issue report and replacement quote
Office Chair Gas Lift Issue Report Form for Distributors
This B2B form helps importers and distributors report gas lift sinking, no-lift, abnormal height range, handle activation or fit issues. The goal is to confirm evidence, replacement parts, service stock and the next bulk order quotation, not retail after-sales checkout.
Factory review table
| Gas lift symptom | Distributor evidence | SaiguTechs B2B action |
|---|---|---|
| Slow sinking or sudden drop | Short video, user weight range, batch code, gas lift label, affected quantity. | Replacement gas lift quote, service stock plan and PI for bulk replacement parts. |
| Chair does not rise | Handle operation video, mechanism photo, gas lift label and full chair photo. | Installation guidance, mechanism/gas lift compatibility review and spare-parts quotation. |
| Height range or fit issue | Lowest/highest height measurement, base socket photo, mechanism socket photo. | Correct part code, FOB/EXW cost, delivery schedule and packing instruction. |
Bulk quotation and PI checklist
Evidence pack
- Full chair photo and close-up photo
- Carton label, batch code and order number
- Short up-down test video
- Affected quantity and replacement quantity
Quote pack
- Sample quantity for confirmation
- First bulk order quantity
- Buyer country and destination port
- Payment Terms, Proforma Invoice and delivery schedule
Related B2B links
Claim evidence checklistReplacement approval workflowRMA process for distributorsAfter-sales service stock planningPayment Terms / PI checklistBulk quote checklist
B2B qualification rule: priority goes to distributor reports that include model/reference photo, quantity, buyer country, destination port and clear bulk purchase or replacement intent.