Office Chair Caster Rolling Issue Report Form for Distributors

This B2B form helps distributors report caster rolling issues and connect the case with spare parts, service stock, replacement planning and a qualified bulk order quotation.

Send these details before factory review

  • Issue symptom: stuck wheel, loose stem, noise, floor scratch, wrong caster type or damaged wheel.
  • Target model, SKU, caster size/type, batch code, carton label, photos, video and affected quantity.
  • Sample quantity, first bulk quantity and expected repeat order quantity.
  • Buyer country, destination port or warehouse, service-stock need and delivery schedule.
  • FOB/EXW basis, Payment Terms request and Proforma Invoice company details.
  • OEM/ODM packing, carton mark, barcode and spare-parts label requirements.

B2B service-stock decision

With the right quantity and port data, SaiguTechs can advise whether to ship replacement casters, include parts in the next container, or prepare a PI for a repeat bulk order.

WhatsApp caster issue + PI | Email caster evidence | Contact form

Chair catalog | Caster wheel options checklist | Payment Terms / PI guide