Office Chair Armrest Adjustment Issue Report Form for Distributors
An armrest adjustment issue report form helps distributors record loose armrests, height lock failure, 3D or 4D movement problems, button failure, abnormal rotation, screw-hole misalignment, and arm pad damage.
SaiguTechs supports B2B distributor after-sales teams with armrest evidence records, movement test videos, part-code checks, service stock decisions, replacement approval, and factory quality review.
Armrest Adjustment Issue Report Fields
Armrest Issue Review Table
| Armrest symptom | Distributor evidence | Factory decision focus |
|---|---|---|
| Height lock failure | Video showing height adjustment, lock point, button operation, left/right side, model/SKU, and armrest type. | Checks whether the issue is user operation, button damage, internal lock failure, or replacement need. |
| Loose armrest or shaking | Video showing looseness, underside screw photo, screw kit photo, hole alignment photo, and affected quantity. | Confirms whether screw tightening, screw kit correction, installation guidance, or replacement is needed. |
| 3D or 4D movement stuck | Short video of forward/back slide, left/right slide, rotation, height movement, and comparison with a normal sample. | Separates normal adjustment tolerance, transport damage, wrong armrest part, and true adjustment failure. |
| Button or paddle failure | Button close-up, operation video, part-code photo, and whether the problem is left or right side. | Checks button replacement, complete armrest replacement, or factory quality review. |
| Arm pad damage or wrong side | Pad close-up photo, packaging evidence, left/right comparison, carton label, and accessory bag photo when relevant. | Helps decide pad replacement, wrong-part correction, service stock release, or next shipment top-up. |
Common Armrest Adjustment Cases
Height lock or button issue
- Best for armrests that cannot lock, cannot lift, cannot lower, or have button failure.
- Attach adjustment video, button close-up, left/right side, and armrest part-code evidence.
3D or 4D movement issue
- Best for stuck forward/back slide, abnormal rotation, sideways movement, or adjustment range feedback.
- Record the exact movement, comparison sample, and short video from top and side views.
Loose armrest or pad damage
- Best for shaking, screw hole mismatch, missing screws, wrong side, or damaged arm pads.
- Attach underside screw photos, accessory bag evidence, pad close-up, and affected quantity.
Related Buyer Resources
Ask SaiguTechs for an armrest adjustment issue report form
Send model, SKU, batch code, armrest type, left or right side, part code, symptom, affected quantity, full chair photo, armrest close-up, underside screw photo, button photo, carton label, and short adjustment video. We can help your distributor team judge whether the case needs guidance, screw kit correction, replacement armrest, arm pad replacement, service stock release, return authorization, or factory review.
WhatsApp / WeChat: +86 187 0572 8871
Email: saigu6688@gmail.com
